Conversation intelligence · All conversation intelligence tools
Who buys conversation intelligence tools
The buyer roles, company sizes and segments 3 conversation intelligence tools say they are for, counted across their own sites. Every count links to the quotes behind it.
Conversation intelligence tools mostly target customer success and support (2 of 3) at enterprises (2 of 3).
How this is counted: we read the public pages of the 3 conversation intelligence tools with a published profile here, between Oct 22, 2026 and Nov 2, 2026, and kept 50 facts about who they sell to, each quoted word for word with its page. A count is of tools that say it, not of their customers. The groups are fixed in advance; a role no group covers is listed as the tool wrote it.
Buyer roles they target
How many of the 3 tools name each role.
| Who | Tools | What their sites say |
|---|---|---|
| Customer success and support | 2 of 3 | Gong: Avoma: |
| Revenue and go-to-market teams | 2 of 3 | Gong: Avoma: |
| RevOps and sales ops | 2 of 3 | Gong: Avoma: |
| Sales leaders | 2 of 3 | Gong: Avoma: |
| Account executives and sales reps | 1 of 3 | Gong: |
| CIOs at Fortune 500 companies | 1 of 3 | Fireflies.ai: |
| Marketing teams | 1 of 3 | Fireflies.ai: |
| Recruiters | 1 of 3 | Fireflies.ai: |
Company sizes they target
How many of the 3 tools name each size of company.
| Who | Tools | What their sites say |
|---|---|---|
| Enterprises | 2 of 3 | Avoma: Fireflies.ai: |
| Mid-market companies | 2 of 3 | Gong: Avoma: |
| Small businesses | 2 of 3 | Gong: Avoma: |
| Freelancers and solo founders | 1 of 3 | Fireflies.ai: |
Segments and industries
How many of the 3 tools name each segment.
| Who | Tools | What their sites say |
|---|---|---|
| Software and SaaS | 3 of 3 | Gong: Avoma: Fireflies.ai: |
| Financial services | 2 of 3 | Gong: Fireflies.ai: |
| Healthcare | 2 of 3 | Gong: Fireflies.ai: |
| Manufacturing and industrial | 2 of 3 | Gong: Fireflies.ai: |
| Customer example in digital marketing (NAICS 541810) | 1 of 3 | Fireflies.ai: |
| Customer example in gaming (NAICS 713990) | 1 of 3 | Fireflies.ai: |
| Recruiting and staffing | 1 of 3 | Fireflies.ai: |
Customers they name
Companies each tool names as a customer on its own site. Named by the tool, not checked with the customer.
- LinkedIn named by Gonggong.io · read 2026-11-02
- Dreamdata named by Gonggong.io/customers/case-studies/how-trimble-boosted-pipeline-and-tripled-deal-sizes-with-gong-s-revenue-ai-operating-system · read 2026-10-22
- HubSpot named by Gonggong.io · read 2026-10-22
- Directus named by Avomaavoma.com/case-studies/directus · read 2026-10-28
- ZEIT named by Fireflies.aifireflies.ai/blog/zeit-uses-fireflies-for-case-study · read 2026-10-29
- CyberBytes named by Fireflies.aifireflies.ai/customers · read 2026-10-29
- Slack named by Fireflies.aifireflies.ai/customers · read 2026-10-29
Outlevo is not affiliated with any tool listed. Facts are read by OutlevoBot from each tool's public pages; a company can ask to be excluded there.
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