The standard

What counts as a meetingwritten down before you buy

Pay-per-meeting pricing rewards volume over fit unless "qualified" is defined. This page is the definition we hold ourselves to on your invoice.

A meeting is billable when all six are true

  1. 1

    Title match: the attendee's title is on the list you approved at setup.

  2. 2

    Company match: their company fits the size band, geography, industry and any signal you approved.

  3. 3

    Sourced by us: the meeting traces to an Outlevo thread and was booked within 30 days of our last touch in it.

  4. 4

    Not already yours: not a customer, not an open opportunity in your CRM, not on your suppression list, and not someone we billed you for in the past 12 months.

  5. 5

    Not a non-buyer: not a competitor, a vendor pitching you, a job seeker, a student or a researcher.

  6. 6

    Held: the attendee joined and stayed at least 10 minutes.

  7. Billable

Each check is stored as pass, fail or unknown, with the evidence it used.

The price of a meeting

Which tier a billable meeting falls in, by title and company size.

The price of a held meeting by the attendee's title (rows) and their company's size (columns).
TitleUnder 50 people50 to 500Over 500
Owner, founder or C-levelUnder 50 people$300 Founder50 to 500$750 EnterpriseOver 500$750 Enterprise
VPUnder 50 people$750 Enterprise50 to 500$750 EnterpriseOver 500$750 Enterprise
DirectorUnder 50 people$450 Mid-market50 to 500$450 Mid-marketOver 500$750 Enterprise
ManagerUnder 50 people$450 Mid-market50 to 500$450 Mid-marketOver 500$750 Enterprise
Any other title you approvedUnder 50 people$450 Mid-market50 to 500$450 Mid-marketOver 500$750 Enterprise
  • Founder, $300
  • Mid-market, $450
  • Enterprise, $750

Your approved scope can only raise a meeting's tier, never lower it. It is the same rule your invoice uses.

Billable

Worked examples. The people and companies are made up.

  • The COO of a 30-person company, whose title is on your approved list, replies on day 4, books for day 12 and stays 35 minutes.

    Billable at Founder, $300.
  • A Director of Operations at a 200-person company in your approved industry stays 25 minutes.

    Billable at Mid-market, $450.
  • A VP of Sales at an 800-person company books a call from a LinkedIn message and an email in the same thread.

    Billable at Enterprise, $750. The thread is ours.
  • A prospect reschedules twice, then joins and stays 40 minutes.

    Billable once, at the tier it was booked under. The reschedules cost nothing.

Not billable

  • Not billed

    The attendee joins and leaves after 6 minutes.

    Not held: the bar is 10 minutes.

  • Not billed

    The meeting is booked 41 days after our last email in the thread.

    Not sourced by us: it has to be within 30 days of our last touch.

  • Not billed

    The attendee is an open opportunity in your connected CRM.

    Not already yours: failed.

  • Not billed

    A marketing manager attends, and your approved list is operations directors and above.

    Title match: failed.

  • Not billed

    A student researching your industry for a thesis books a call.

    Not a non-buyer: failed.

  • Not billed

    The attendee never shows up.

    Never billed. Outlevo chases a reschedule at no charge.

No-shows and reschedules are never billed, and Outlevo chases a reschedule twice. A rescheduled meeting that is held is billed once, at the tier it was booked under.

Why held, not booked

A meeting that is booked and not held has cost the customer nothing but a calendar slot, and it is not billed.

Booked

A slot in a calendar. Some are never held.

Held

The solid ones are invoiced.

An illustration, not a measurement.

One 2026 comparison says AI-booked meetings show at 60-70% and human-booked meetings at 75-85% (Rhino Agents, AI SDR vs human SDR (2026), checked nov 11, 2026). It is one comparison from a vendor with no dataset behind it, so read it as direction, not a measurement. It is why a price per booked meeting is not the same as ours: the booked ones that never happen are not invoiced.

If you disagree

Dispute any billable meeting within 5 business days. Outlevo answers within 2 business days, or the meeting is credited automatically.

  1. 1

    The meeting turns billable

    If you do not answer within 24 hours of a meeting's end, it counts as held. You can correct it until it is invoiced.

  2. 2

    You dispute it

    One button next to the meeting in your ledger.

  3. 3

    We answer with the evidence

    The thread and the receipt of every email in it are attached, so the argument is about evidence, not memory. If we do not answer in time, it is credited.

Questions

Who decides whether a meeting counts?
Each check is stored as pass, fail or unknown, with the evidence it used. You see them next to each meeting in your ledger, and you can dispute any billable one.
What if I forget to say whether it was held?
If you do not answer within 24 hours of a meeting's end, it counts as held. You can correct it until it is invoiced.
Does a rescheduled meeting cost more?
No-shows and reschedules are never billed, and Outlevo chases a reschedule twice. A rescheduled meeting that is held is billed once, at the tier it was booked under.
Can I see the emails that led to a meeting?
Yes. The meeting carries a link to the receipt of every email in its thread. See the source guarantee.

Read the standard, then check your fit